Return Policy
In the event that you are not completely satisfied with your purchase, we offer a simple and hassle-free return policy.
Eligibility
- Returns are accepted within 14 days of receiving your order.
- Items must be unworn, unwashed, and in their original condition with all tags attached.
- To initiate a return, please contact our Customer Care team at hello@marshworkwear.com with your order number and reason for return.
- Upon approval, you will receive a return authorization and instructions on how to proceed.
- Customers are responsible for return shipping costs unless the item received is Faulty or incorrect.
- We recommend using a trackable shipping service to ensure the safe return of your item.
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed within 7 days to the original method of payment.
- Please note that shipping costs are non-refundable.
- Unfortunately, we do not offer direct exchanges at this time. You may return your item for a refund and place a new order for the desired item.
- We stand behind the quality of our products. If you believe your item is defective, please contact us immediately for assistance.
- For any further assistance or inquiries regarding returns, please contact our Customer Care team at hello@marshworkwear.com.
